College Program Assurance Advantage
Peace of mind for your college study or internship abroad plans
Take the worry out of planning for study or an internship abroad
All summer '20, fall '20, January '21, and spring '21 programs – no matter what the location or academic focus – are covered by our Program Assurance Advantage.
CIEE Program Assurance Advantage and You
Should a health, safety, or security concern cause CIEE to cancel or suspend your college study abroad or internship program on or before the start date – as a confirmed student you’re fully entitled to the following:
- The option to change your program to an equivalent program
- The option to defer your program to another equivalent term for no additional cost
- Receipt of up to $500 in Flight Change Fee or cancellation fees not refunded to you by your airline
- CIEE Program Fee, Confirmation Fee and Application Fee fully refunded if you decide to cancel
In addition, college scholarships and grants can be applied to a new program or term at no additional cost.
IF YOU ARE ON PROGRAM DURING PROGRAM SUSPENSION
Our onsite staff will present all available options to complete the academic requirements of your program. In such situations, we will be in direct and constant contact with you and your home institution advisor.
Please review our Terms & Conditions for full details.
Program Assurance Advantage FAQsClick to Open
Q. What if I choose a new program that costs more than my program that was cancelled?
A. New programs must be “equivalent” in cost, duration, and/or term. Students wishing to switch to a longer term or more expensive program may opt to pay the difference in program fee.
Q. I started an application for a fall ’20 program and paid the application fee. If the program is cancelled, do I get my application fee back?
A. You must be a Confirmed participant (or Conditionally Accepted) in the fall ’20 program with a signed CIEE Participant Contract to receive a reimbursement for the application fee.
Q: Will CIEE reimburse me for a new plane ticket if my program is canceled?
A: CIEE will reimburse up to $500 for change fees that an airline will not refund or forgive for roundtrip airfare to confirmed program location. A change fee is defined as the “penalty fee” that an airline may charge to change or cancel a ticket. Proof of the non-refunded fees must be submitted to CIEE demonstrating the change fees. CIEE will not issue reimbursements for differences in fare costs or new tickets purchased.
Q. Does the Program Assurance Advantage also apply to internship programs?
A. Yes, all CIEE college internship programs are covered by CIEE’s Program Assurance Advantage.
Q. Is the cost of obtaining a visa a refundable expense under the Program Assurance Advantage?
A. Fees including (but not limited to) visa fees, insurances(s), or School of Record fee not included in the CIEE Program Fee, etc. are not eligible for reimbursement. CIEE will refund your Program Fee which includes educational costs, housing and insurance; your Confirmation Fee; and your Application Fee.
Q. How will I know if CIEE cancels a program?
A. You will be notified immediately after the decision is made via email to the email address on your application.