Billing Procedures

Congratulations on your upcoming study abroad adventure! You are about to embark on one of the most exciting journeys of your life. To make the billing process as smooth as possible, we’ve outlined our three payment arrangements:

  • The student is billed directly
  • The student is billed for a portion and the school is billed for the remainder
  • The school is billed directly

If you are unsure which arrangement applies to you, please contact your home school study abroad office for clarification.

The Student is Billed Directly

You will receive a bill for your study abroad program directly from CIEE.

BILLING TIMELINE

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  • You will be billed 2-3 months prior to program departure, regardless of whether you have confirmed your participation on the program.
  • You will receive an email notification when your bill is available on your CIEE web account. You must notify the Study Billing Team if you want your bill mailed to another address or contact.
  • Payment is due in full 30 days from the date of the bill (unless you've been approved 

PAYMENT OPTIONS

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Students who want to pay in installments can apply for the CIEE Standard Payment Plan. The plan is only available for spring, summer, and fall programs. (January programs do not qualify.) Students participating in more than one term will need to submit a Standard Payment Plan for each term abroad. The Standard Payment Plan allows students to divide their bill so that 50% is due by the original due date and the remaining 50% balance is split between two later payments. There is an administrative fee for this option - $100 for semester programs and $50 for summer programs - due upon completion and submission of the Standard Payment Plan form. The form and administration fee must be submitted before the plan will be approved. Please note, students who are autonomous are not eligible for the Standard Payment Plan.

MAKING PAYMENTS

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  • The second page of the bill explains how to pay online and where to send check payments.
  • Payments made via credit card during the application process will be reflected on your bill.

WAITING ON FINANCIAL AID

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If you are waiting on financial aid from your home school, you MUST complete and submit a CIEE Financial Aid Deferral Form no later than the payment due date listed on your bill. This form requires certification from your home school financial aid office, so please allow enough time for them to complete their portion of the form. Please note, students who are autonomous are not eligible for a Financial Aid Deferral.

CANCELLING PARTICIPATION

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If circumstances arise that prevent you from attending your program, please send an email to your CIEE Study Abroad Advisor to notify him/her of your decision to cancel. CIEE must receive your cancellation request in writing to update your records. You will continue to receive bills and emails from CIEE and your status will remain as an active participant until we receive your written request of cancellation/withdrawal.

DEFERRING YOUR PROGRAM

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If you decide to defer your acceptance to a later term, you must do so no less than 15 days prior to the arrival date for your program. If you have already confirmed participation you will still be held responsible for the non-refundable Participation Confirmation fee. However, you can have your paid confirmation fee credited toward a future term of study. (Please also be aware that your home school may have their own fees and withdrawal policies for which you will be held responsible, in addition to CIEE's policies.)

The Student is Billed for a Portion and the School is Billed for the Remainder

The two most common arrangements are: (1) Tuition is billed through your school, and all other fees are billed to you directly; or (2) you pay the CIEE Participation Confirmation fee, but all other fees are billed through your school. (There may be other configurations.)

BILLING TIMELINE

Click to Open
  • You will be billed 2-3 months prior to program departure, regardless of whether you have confirmed your participation on the program.
  • You will receive an email notification when your bill is available on your CIEE web account. You must notify the Study Billing Team if you want your bill mailed to another address or contact.
  • Payment is due in full 30 days from the date of the bill (unless you've been approved for Financial Aid Deferral or Student Payment Plan).

PAYMENT OPTIONS

Click to Open

Students who want to pay in installments can apply for the CIEE Standard Payment Plan. The plan is only available for spring, summer, and fall programs. (January programs do not qualify.) Students participating in more than one term will need to submit a Standard Payment Plan for each term abroad. The Standard Payment Plan allows students to divide their bill so that 50% is due by the original due date and the remaining 50% balance is split between two later payments. There is an administrative fee for this option - $100 for semester programs and $50 for summer programs - due upon completion and submission of the Standard Payment Plan form. The form and administration fee must be submitted before the plan will be approved. Please note, students who are autonomous are not eligible for the Standard Payment Plan.

MAKING PAYMENTS

Click to Open
  • The second page of the bill explains how to pay online and where to send check payments.
  • Payments made via credit card during the application process will be reflected on your bill.

WAITING ON FINANCIAL AID

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If you are waiting on financial aid from your home school, you MUST complete and submit a CIEE Financial Aid Deferral Form no later than the payment due date listed on your bill. This form requires certification from your home school financial aid office, so please allow enough time for them to complete their portion of the form. Please note, students who are autonomous are not eligible for a Financial Aid Deferral.

CANCELLING PARTICIPATION

Click to Open

If circumstances arise that prevent you from attending your program, please send an email to your CIEE Study Abroad Advisor to notify him/her of your decision to cancel. CIEE must receive your cancellation request in writing to update your records. You will continue to receive bills and emails from CIEE and your status will remain as an active participant until we receive your written request of cancellation/withdrawal.

DEFERRING YOUR PROGRAM

Click to Open

If you decide to defer your acceptance to a later term, you must do so no less than 15 days prior to the arrival date for your program. If you have already confirmed participation you will still be held responsible for the non-refundable Participation Confirmation fee. However, you can have your paid confirmation fee credited toward a future term of study. (Please also be aware that your home school may have their own fees and withdrawal policies for which you will be held responsible, in addition to CIEE's policies.)

IF YOU RECEIVE A BILL IN ERROR

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If you receive a bill and believe that your school should have received it, please contact your school's study abroad office to verify billing arrangements. Please have your school contact the study billing team at studybillingteam@ciee.org immediately to clarify the situation. This contact/explanation must come directly from your school before changes can be made and you will be held responsible for any fees for which you are billed unless your school notifies CIEE otherwise.

The School is Billed Directly

In this instance, you will not receive a bill for program fees from CIEE because CIEE has a pre-arranged billing agreement with your school. You will receive a bill directly from your school.

CANCELLING PARTICIPATION

Click to Open

If circumstances arise that prevent you from attending your program, please send an email to your CIEE Study Abroad Advisor to notify him/her of your decision to cancel. CIEE must receive your cancellation request in writing to update your records. You will continue to receive emails from CIEE and your status will remain as an active participant until we receive your written request of cancellation/withdrawal.

DEFERRING YOUR PROGRAM

Click to Open

If you decide to defer your acceptance to a later term, you must do so no less than 15 days prior to the arrival date for your program. If you have already confirmed participation you will still be held responsible for the non-refundable Participation Confirmation fee. However, you can have your paid confirmation fee credited toward a future term of study. (Please also be aware that your home school may have their own fees and withdrawal policies for which you will be held responsible, in addition to CIEE's policies.)

IF YOU RECEIVE A BILL IN ERROR

Click to Open

If you receive a bill and believe that your school should have received it, please contact your school's study abroad office to verify billing arrangements. Please have your school contact the study billing team at  studybillingteam@ciee.org immediately to clarify the situation. This contact/explanation must come directly from your school before changes can be made and you will be held responsible for any fees for which you are billed unless your school notifies CIEE otherwise.