Billing Procedures

Please be sure to read the additional very important information below, regardless of which of the three outlined arrangements applies to you. If you are still unsure which arrangement applies to you after reading this information, please contact your home school study abroad office for clarification.

There are three possible billing arrangements for CIEE study program participants, depending on the billing agreement CIEE has in place with the participant's home school.

  • The student is billed directly for all program fees,
  • The school is billed for a portion of the program fees, and the student is billed for the remainder,
  • The school is billed by CIEE for all program fees.

THE STUDENT IS BILLED FOR ALL PROGRAM FEES:

If your school does not have a pre-existing billing agreement for your program, or if you are studying through CIEE's School of Record (not your home school), you will receive a bill.

  • Waiting on Financial Aid? If you are unable to pay your fees by the payment due date listed on your bill because you are waiting on financial aid from your home school, you MUST complete a CIEE Financial Aid Deferral Form. You may submit the deferral request at any time, but it should be received at CIEE no later than the payment due date listed on your bill. This form does require certification from your home school financial aid office, so please be sure to allow enough time for them to complete their portion of the form.
     
  • Prefer to pay your fees in installments? The CIEE Standard Payment Plan is available for Spring, Summer and Fall programs (payment plan option is not available for January term programs). Students participating in more than one term and interested in the Standard Payment Plan will need to submit a form request for each term abroad. The Payment Plan allows students to split their bills such that 50% of the balance is due by the original due date on the bill with the remaining 50% balance split between two later payments. There is an administrative fee for this option ($100 for semester programs/$50 for summer programs), due upon completion and submission of the Standard Payment Plan form. The form and $100 Payment Plan fee ($50 for summer) must be submitted before the plan will be approved.

    Download: Semester Standard Payment Plan Form | Summer Standard Payment Plan Form

  • If you receive a bill and believe that your school should be paying the fee, please contact your school's study abroad office to verify their billing arrangements for your program. If they tell you that they should be receiving the bill, please have them contact Katherine Pinchevsky, Sr. Billing Specialist, Institutional Relations, immediately to clarify the situation—this contact/explanation must come directly from your school in order for any changes to be made, and you will be held responsible for any fees for which you are billed directly unless your school notifies CIEE otherwise.

THE SCHOOL IS BILLED FOR A PORTION OF THE PROGRAM FEES, AND THE STUDENT IS BILLED FOR THE REMAINDER:

TThe two most common arrangements are: (1) Only tuition is billed through your school, and all other fees are billed to you directly; or (2) you pay CIEE the Participation Confirmation fee, but all other fees are billed through your school. (These are the most common, however, there are a number of different "split bill" configurations.)

  • Waiting on Financial Aid? If you are unable to pay your fees by the payment due date listed on your bill because you are waiting on financial aid from your home school, you MUST complete a CIEE Financial Aid Deferral Form. You may submit the deferral request at any time, but it should be received at CIEE no later than the payment due date listed on your bill. This form does require certification from your home school financial aid office, so please be sure to allow enough time for them to complete their portion of the form.
     
  • Prefer to pay your fees in installments? The CIEE Standard Payment Plan is available for Spring, Summer and Fall programs (payment plan option is not available for January term programs). Students participating in more than one term and interested in the Standard Payment Plan will need to submit a form request for each term abroad. The Payment Plan allows students to split their bills such that 50% of the balance is due by the original due date on the bill with the remaining 50% balance split between two later payments. There is an administrative fee for this option ($100 for semester programs/$50 for summer programs), due upon completion and submission of the Standard Payment Plan form. The form and $100 Payment Plan fee ($50 for summer) must be submitted before the plan will be approved.

    Download: Semester Standard Payment Plan Form | Summer Standard Payment Plan Form

  • If you receive a bill and believe that your school should be paying the fee, please contact your school's study abroad office to verify their billing arrangements for your program. If they tell you that they should be receiving the bill, please have them contact Katherine Pinchevsky, Sr. Billing Specialist, Institutional Relations, immediately to clarify the situation—this contact/explanation must come directly from your school in order for any changes to be made, and you will be held responsible for any fees for which you are billed directly unless your school notifies CIEE otherwise.

THE SCHOOL IS BILLED BY CIEE FOR ALL PROGRAM FEES:

In this instance, you will be billed for all fees related to your program by your home school because CIEE has a pre-arranged billing agreement with them. In this case, you will not receive a bill for program fees from CIEE.

  • If you receive a bill and believe that your school should be paying the fee, please contact your school's study abroad office to verify their billing arrangements for your program. If they tell you that they should be receiving the bill, please have them contact Katherine Pinchevsky, Sr. Billing Specialist, Institutional Relations, at 1-800-40-STUDY to clarify the situation—this contact/explanation must come directly from your school in order for any changes to be made, and you will be held responsible for any fees for which you are billed directly unless your school notifies CIEE otherwise.

IMPORTANT INFORMATION FOR ALL STUDENTS RECEIVING AN INVOICE DIRECTLY FROM CIEE:

  • Students receiving bills directly from CIEE are typically billed 2-3 months prior to departure for their program, depending upon when they were accepted, regardless of whether they have confirmed their place on the program.
  • Once created, student bills are only accessible via the student's web account. Students will receive an email notification when their bill is made available. You must notify the Study Billing Team if you want your bill mailed to another address or contact.
  • Payment, for any portion of the program fees billed directly to you, is due in full 30 days from the date of the student bill [unless you've been approved for Financial Aid Deferral or Student Payment Plan]. The second page of the bill explains how and where to send payment, and also includes a credit card payment form to be used if you prefer to pay using Visa or MasterCard. Please note that confirmed receipt of payment is not automatically sent to students—your cancelled check or credit card statement will serve as your proof of payment.
  • Participant Confirmation payments made via credit card on your student account during the application process will be reflected on your student bill.
  • If circumstances arise that prevent you from being able to attend your program, please send an email to your CIEE Study Abroad Advisor to notify him/her of your decision to cancel. CIEE must receive your cancellation request in writing to update your records. You will continue to receive bills and emails from CIEE and your status will remain as an active participant until we receive your written request of cancellation/withdrawal.
  • If you decide to defer your acceptance to a later term, you must decide to do so no less than 15 days prior to the advertised arrival date for your program. If your Participation Status for the program is Confirmed, you will still be held responsible for the non-refundable Participation Confirmation fee for that program. However, you will be eligible to have your paid confirmation fee credited toward a future term of study. (Please also be aware that your home school may have their own fees and withdrawal policies for which you will be held responsible, in addition to CIEE's policies.)
  • If, after you receive your bill from CIEE, you are still unsure of this process or if you don't believe that your bill correctly reflects the fees to be billed directly to you, please contact the Study Billing Team.