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We're Here to Help

We’re always here to help, before and during your time abroad. Call our Portland, Maine, office anytime to speak with an associate. Our U.S. specialists, who have studied or lived abroad, can advise you on how to choose a host country and find the program that best fits your interests and needs. They will help with any concern that you have and give you insider tips on the city and country.

While in-country, participants receive support through our CIEE Support Team, CIEE local staff, and host families. CIEE local staff members are the people responsible for finding, screening, and matching students with their host families. They support participants throughout the enrollment process, monitor their well-being during the program, and write periodic reports to CIEE about their progress.

CIEE local staff members are a source of comfort, building bonds with participants while they prepare for their journey, then greeting them on arrival and acting as helpful guides. As a go-to resource, they might be called on to help with cultural adjustment at the host home or in the new environment, or to offer advice on finding volunteer activities — anything having to do with the program and the participant’s daily life.

Additionally, our Support department at our headquarters in Portland, Maine, is on call 24/7 to provide emergency support and resolve any issues that may arise.

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