Safety Tips

The United States is generally a safe country. However, as everywhere, crime does exist; exercising a little caution will go a long way to keeping you safe. With that in mind, please read and follow this advice:

  • Avoid empty streets, subway stops, and bus stops. Try to travel where other people are close by, and make sure you know where you are going. Be extra careful when traveling alone at night.
  • Seek advice from your host organization and colleagues about other places and situations to avoid.
  • Walk in a confident and purposeful manner.
  • Do not display large amounts of money or other valuable possessions in public.
  • Do not leave valuables unattended.
  • Be especially careful in railway and bus stations. These are often crowded and may attract pickpockets.
  • Trust your instincts. Always err on the side of caution

To learn more about safe biking and driving, read our transportation page. You can also visit the National Crime Prevention Council for safety tips on everything from home and neighborhood safety to workplace and personal safety.

Contact Information

If you ever need help in a non-emergency or emergency situation, please refer to the contact information listed below.

Non-Emergency Issues

Do not hesitate to call CIEE during office hours at 1-888-268-6245, or send us an email. We can assist with:

  • Loss of your DS-2019
  • Loss of your passport (also contact your home country’s consulate)
  • Housing concerns
  • Basic legal information
  • Experiencing a theft or nonviolent crime
  • Host organization concerns
  • Social Security or tax problems
  • SEVIS registration
  • General information

In Case of Emergency

In case of a life-threatening event, call 911 right away. Police, medical, and/or fire crews will come quickly to your location. CIEE is also available 24 hours a day for emergency situations. Call us at 1-888-268-6245. We can help if:

  • You are the victim of a crime
  • You are arrested
  • You are involved in a car accident
  • You are in a situation that involves police, immigration authorities, or media coverage
  • You are evicted from housing
  • You are experiencing emotional distress or need urgent counseling for any reason
  • You are dealing with a natural disaster (storms, floods, earthquakes, etc.)