CIEE Services

CIEE has earned an excellent reputation in the field of student exchange by providing all sponsored trainees with the highest level of customer service. As a CIEE sponsored Trainee, you are entitled to a variety of helpful services:

Pre-Departure Orientation: before you travel to the US you will be provided with an online orientation and a Trainee Program Handbook that will answer many of the questions that may come up during a typical training experience.

Health and Travel Insurance: CIEE provides all sponsored Trainees with coverage against the typical risks associated with international traveling. For detailed information on this policy, please click here.

24-Hour Emergency Support: in the event of an emergency, you can also reach CIEE at any time by calling 1-888-268-6245.

Online Program Evaluations: to help you have the best experience possible, CIEE requires that Host Companies and Trainees complete program evaluations at the mid-point and end of the training program. By reviewing these evaluations, CIEE is able to ensure that the training program is able to meet both parties' expectations.

Regional Networking Events: as a forum for bringing current Trainees together and allowing them to interact with CIEE staff, CIEE occasionally hosts networking events in larger metropolitan areas throughout the US.

J-2 Visas for Dependents: all dependents of CIEE-sponsored Trainees are eligible for a J-2 Visa. Applications for J-2 Visas can be submitted with your official CIEE Trainee Program Application.

In addition to these services, CIEE Customer Service staff are available every business day, and can help you answer any program-related question you might have. Simply call the Customer Service line at 1-888-268-6245.