CIEE Support
Your primary contact with all matters concerning your exchange student is your Local Coordinator. CIEE's local coordinators live close to the student's home and are in regular contact with both the student and the Host Family. Therefore, they are most knowledgeable about the students overall situation and are best to provide fast help. However, certain situations might require the involvement of CIEE's Support Team.
An Overview of CIEE Support
The CIEE Support team assists with higher-level issues for all inbound CIEE programs. We work as a team to resolve issues arising from inbound programs such as the High School program.
Some examples of what CIEE Support Services offers:
- One-on-one guidance/support
- 24 hour emergency phone coverage
- Assistance with lost documents such as passport, DS-2019, I-94 cards, etc.
- Change of host family
- Assistance with returning home in emergency situations
- Travel inquiries
- Assistance with arranging tutoring funds
- Insurance and medical provider advice