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CIEE Support Structure
In the first case, you should always contact your CIEE Local Coordinator with any questions or concerns. Your Local Coordinator will contact you with their information prior to your student’s arrival.
The Support Team
In cooperation with your CIEE Local Coordinator, the CIEE Support Team works from the Portland National Office to assist with student concerns during the program year.
The support staff maintains close communication with your Local Coordinator to receive regular updates on student adjustment throughout the year. While the Local Coordinator is the first source of assistance locally, the support team is always available as a resource for participants, host families, and host high schools. The support team is trained and experienced in managing conflict, assisting with cultural adjustment issues, and providing support for emergency situations. Our staff is knowledgeable and experienced, and will be more than happy to answer questions, provide assistance, or discuss student concerns.
Support Team Contact Information
The support team can be reached by calling 1-800-448-9944. Office hours are between 9am-5pm EST. Staff are also available 24-hours per day, seven days per week for emergency support through our after-hours emergency call system, which can be reached by dialing the above number and following the prompts for emergency service.
Who Should I Contact on the Support Team?
Scroll down through this page for information about our Support Team members and look for the program/organization you identify with to find out whom you should contact.
Meet the Support Team
Laragh Kavanaugh
Manager Support Department
Bio: After receiving her degree from Prescott College in Human Development and Psychology, Laragh traveled extensively around the world including living in Ghana, West Africa in 2005 and in India in 2006.
Laragh developed her counseling skills while leading wilderness expeditions for youth and young adults around the U.S. with Outward Bound. Laragh’s passion for working with young adults and interest in the field of international education was deepened after working overseas for 2 years with an organization called, Global Routes, in Ghana and India directing home-stay and volunteer programs for American high school and college age students. In her free time Laragh enjoys traveling, hiking, listening to live music and practicing as well as teaching yoga. Read Full Bio...
Aaron Schuit
Senior Support Coordinator
Bio: Aaron graduated from The Evergreen State College in Olympia, WA in 2006, where he spent a semester studying in Cairo, Egypt.
He has experience working for Seeds of Peace and AmeriCorps, where he worked with international high school age students. He enjoys cooking, snowboarding, and lacrosse. He currently lives with his wife, son and dog on Peaks Island, ME. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Serbia/Montenegro | US/SAM | ASMYLE |
| Eurasia | US/FLX | Future Leaders Exchange Program |
| Thailand | TH/OEG | Overseas Ed |
Aimee Hein
Support Coordinator
Bio: Aimee received her bachelors degree in German and Psychology, with a cross-cultural focus.
In high school, she studied abroad in Germany with the Congress-Bundestag scholarship and in college, she spent a semester in Austria, studying German-English translation. Prior to coming to CIEE, Aimee worked in various roles in the field of international education, including supporting Local Coordinators and advising American students who wanted to study abroad. In her free time, Aimee enjoys baking, reading, listening to music and playing with her dog. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Germany | GM/XPL | Xplore |
| Germany | GM/CBE | Congress Bundestag |
Alan Boyd
Support Coordinator
Bio: After graduating with a Russian Literature and International Relations degree from the University of Kansas in 2005, Alan started traveling around the globe.
Alan participated in a CIEE study abroad program in St. Petersburg, Russia and then eventually found his way to Istanbul, Turkey where he lived for five years. While there, he worked as an English teacher in a private school and helped to prepare university students for the TOEFL exam. In his free time Alan enjoys playing the drums and learning new languages. He is fluent in Turkish and Russian. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Germany | GM/TRA | Travelworks |
| Russia | RS/STA | Star Travel Russia |
Alessandra Stachowski
Support Coordinator
Bio: Alessandra graduated with a B.A. in Latin American Studies from Wesleyan University in 2011. She studied abroad with CIEE in Buenos Aires, Argentina in the fall of 2009. In 2012, she was a Fulbright English Teaching Assistant in Ilhéus, Brazil, where she taught at a university and volunteered teaching English to children in her community.
She also has experience teaching and mentoring high school students at the Maya Angelou Transition Center in Washington, D.C. Alessandra is from State College, Pennsylvania. She likes to hike, kayak, and practice capoeira. She loves cooking and eating good food and spending time with her family every summer in Jonesport, Maine. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Brazil | BR/ELC | English Learning Center |
| Brazil | BR/CUL | Cultural Global |
| Brazil | BR/VIA | Via Mundo |
| Italy | IT/YOU | YOUABROAD/Expanding Horizons |
| Poland | PL/ALM | Almatur |
| Sweden | SW/STS | STS High School |
Griffin Malloy
Support Coordinator
Bio: In 2007, Griffin graduated from DePaul University in Chicago with a Bachelor's of Arts in Psychology. Though he never participated in a study abroad program, after graduating, he spent nearly four years teaching English in Bangkok.
Griffin believes that his background in Psychology along with his experience working with high school and college age students (as a tennis coach and English teacher) will assist him in the role of Support Coordinator. Griffin was born and raised in Grand Rapids, MI. He likes to play basketball and tennis. At home, he enjoys listening to/making music. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Thailand | TH/OEG | Overseas Ed |
| Ecuador | EC/APX | Fundación Cultural Apex |
Krista Williamson
Support Coordinator
Bio: Krista completed her undergraduate degree from Wheaton College. In high school she studied in Guapiles, Costa Rica for six months. Then in college she volunteered at an orphanage in Lima, Peru for a summer and studied in Vladimir, Russia the following Fall. Krista has experience in counseling from volunteering at the orphanage. Krista is from Camden, Maine.
Her experience working for a sailboat up there helped her develop the interpersonal skills needed for support services. She enjoys hiking, kayaking, and playing games with friends. She loves to be outdoors. Krista is the youngest of three girls. When she was younger her mom was a wildlife rehabilitator; during the summer growing up they always had baby raccoons, squirrels and various other animals around the house. Krista and her sisters used to play with them in the yard and help with feedings. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Australia | AS/STU | Student Exchange Australia |
| China | CN/BEI | China Project Hope |
| China | CH/DIP | Dipont |
| China | CH/RAI | Raising Culture |
| China | CH/CTC | C-time Culture |
| China | SW/STS | STS High School |
| Vietnam | VM/ALP | Alpine Vietnam |
| Vietnam | VM/IDC | IDC Vietnam |
Lynn Kabche
Support Coordinator
Bio: Lynn is originally from Caracas, Venezuela, but has been living in the United States since 1995 and in the State of Maine for the past 14 years.
An avid language learner and traveler, Lynn went on an AFS high school exchange year to the German region of Switzerland after completing high school in 2001. This life-changing experience furthered her love for foreign languages and other cultures. After obtaining her BA in German in 2006 from the University of Maine, she traveled to Rio de Janeiro, Brazil to improve her proficiency in Portuguese and interact with the Brazilian youth. Lynn greatly enjoys working with young students and teenagers, for she has had extensive experience working as a private language tutor with students from both South America and the US. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Argentina | AR/CND | Coined |
| Argentina | AR/EDU | EduQuality Argentina |
| Brazil | BR/STB | Student Travel Bureau |
| Slovakia | LO/DND | D&D Team |
| Venezuela | VEN–RETO | Educacion Global |
Maggie Mullin
Support Coordinator
Bio: Maggie went to Nazareth College in Rochester, NY where she received her degree in Spanish and Business Administration.
Maggie studied abroad in Valencia, Spain and fell in love with the Spanish language and culture. After college, Maggie returned to Spain to teach English. She spent a year teaching in Extremadura and a year in Valencia. Maggie uses her fluency in Spanish and her experience working with high school students abroad to help CIEE participants have a positive year on program. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Bulgaria | BU/INT | Integral |
| Czech Republic | EZ/STU | Student Agency |
| Lithuania | LH/LWC | Lithuanians' World Center |
| Mexico | MX/ULT | Ultrex |
| Spain | SP/FFO | Spain Foundation w/FSL |
| France | FR/ESF | ESFA France |
| Mexico | MX/LEV | Language Education Ventures Inc. |
| Spain | SP/HIS | InterHispania |
Mandy Choie
Support Coordinator
Bio: Mandy graduated from Vassar College in Poughkeepsie, NY in 2009 with a BA in anthropology.
She studied abroad in South Korea and India and spent a semester working with Thai and international middle school students at Harrow International School in Bangkok, Thailand. She was a JET Programme participant from 2009-2011, teaching English to elementary school children in Okayama, Japan. Prior to joining CIEE, Mandy was a volunteer teacher at the Asian University for Women in Chittagong, Bangladesh. Mandy loves great food and beautiful scenery and is thrilled to be living in Portland, working for CIEE! Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Ecuador | EC/APX | Fundacion Cultural Apex |
| Korea | KS/KMC | Korea Mobile Cast |
| South Korea | KS/HAN | Hankyoreh |
| South Korea | KS/AIM | Aim High Education |
| South Korea | KS/JOO | Joongang Education |
| Various Countries | US/IND | Independent Contacts |
| F1 High School Plus | F1 | Various Agents |
Raquel Burgos
Support Coordinator
Bio: Raquel is from Southern Spain and her CIEE travels began as Intern in 2006, she has been involved with CIEE ever since.
After finishing her 18-month internship, she spent a year working in the CIEE Study Center in Seville as Student Service Coordinator, helping American students integrate into Sevillano culture. After receiving her degree in Business Administration at the Universidad Pablo de Olavide in Seville, she returned to the U.S. in 2009 working in various CIEE roles and eventually found her new home in Support. Raquel brings a wealth of knowledge about our programs as well as a clear understanding of Spanish culture and language expertise. In her spare time Raquel is a Spanish teacher as well as a translator/interpreter. She also enjoys travelling with her husband, practicing African Dance, and going to the gym. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| Brazil | BR/CEN | Central de Intercambio |
| Spain | SP/GET | Get Ready |
| Spain | SP/FSL | Foreign Study League |
Whitney Rosenberg
Support Coordinator
Bio: Whitney was born and raised in Maine and then went to college to earn a bachelor’s degree in Literature at Wheaton College in Massachusetts.
During college Whitney studied abroad in England for a semester at Queen Mary. She then moved to China for 6 years to teach English to students of all ages including Montessori kindergarteners, high school students, and adults. While in China, Whitney became fluent in Chinese and worked with incoming English teachers to help them adjust to living in Beijing. Whitney enjoys being back in Maine where she can go Contra Dancing every weekend. Read Full Bio...
| Country | Agent Code | Customer Name |
|---|---|---|
| China | CN/FUT | Each Future China |
| China | CH/CES | China Educational Star |
| Muslim pop countries | US/YES | Youth Exchange & Study |
