Careers

CIEE is always looking for highly motivated staff members with a strong mission commitment who thrive in a fast paced, multitasking environment. If you're energetic and internationally focused, CIEE may be the organization for you.

CIEE is committed to a policy of equal opportunity for all qualified employees and applicants for employment without regard to race, religion, color, age, sex, sexual orientation, marital status, national origin, handicap or disability, or status as a Vietnam era or special disabled veteran.

Due to federal regulations associated with some programs a Criminal Background Check is required as a condition of employment for all domestic positions.

Employment opportunities currently available with CIEE:

Adjunct Faculty Positions available in China on U.S. Academic Programs

Host Families

Visiting Professor

Manager, Student Services - Tokyo, Japan

Sales and Marketing Representative

Help Desk Coordinator

High School Program Placement Coordinator

High School Program Outreach Senior Coordinator

Program Director Latin America and the Caribbean

Adjunct Faculty Positions available in Shanghai, China

CIEE is currently seeking qualified faculty to teach at the CIEE Study Center in Shanghai in the Spring 2010 and 2010-2011 academic year.

Council on International Educational Exchange (CIEE), is a nonprofit, nongovernmental organization dedicated to helping people gain understanding, acquire knowledge, and develop skills for living in a globally interdependent and culturally diverse world. Founded in 1947, CIEE has developed a wide variety of programs and services primarily for students and teachers at secondary through university levels. In 2005, CIEE also became a legally recognized nonprofit in China.

Requirements
Each course meets for total of 45 hours each term in a period of 14-16 weeks. All faculty will be expected to take part in some program activities and lead 2-4 local excursions as part of each course.

Location: CIEE Study Center at East China Normal University
Initial Start Date: February 1, 2010 or August 1, 2010
Length: Spring 2010 semester and/or 2010 - 2011 Academic Year
Disciplines: Global Studies, Ecology, Marketing, Business Administration, International Relations, Political Science, Anthropology, Economics, Film, or Sociology

QUALIFICATIONS FOR ADJUNCT FACULTY:

• PhD or ABD status in a related field
• Fluency in English
• Experience teaching university students with a demonstrated track record of teaching excellence
• Demonstrated teaching experience teaching about China in their given discipline
• Interest in teaching students about their surroundings in China and utilizing local cultural and historic resources as part of each course

SALARY/BENEFITS:
CIEE offers a competitive salary, insurance (if necessary), and housing (for visiting overseas faculty teaching on the program for 10 months). Faculty may also be assisted in performing independent research with in China.
 
All chosen candidates receive compensation of US$4000 per course. Preference will be given to faculty that commit to 10 months. Faculty may have the opportunity to renew their agreements while teaching on the program.

To apply:
Interested Candidates please email a cover letter, resume, and sample syllabus to ChinaFaculty@ciee.org. Please indicate specific preferences related to location and length of time in China. We will contact those candidates we would like to meet with to further discuss this exciting opportunity. No phone calls please.

CIEE is an Equal Opportunity Employer

Volunteer Opportunity – CIEE Host Family

Please help us make a difference in the world! 
Founded in 1947, CIEE is a non-profit, non-governmental organization dedicated to quality exchange and global learning opportunities. The USA High School Program brings over 1300 High School students from 55 different countries, each year to this country to live with volunteer families. CIEE’s mission is to help people gain understanding, acquire knowledge and develop skills for living in a globally interdependent and culturally diverse world. We are accomplishing our mission through diverse programs such as our High School Exchange.

Summary:
CIEE's host families are as different as its students and can be with or without children as well as single adults. But one thing that unites all of them is a strong sense for the importance of cross-cultural understanding in today's world. They are curious, open-minded, loving and willing to help a young student to adjust in a new environment.

Requirements:

• Welcome a student into your home as a family member.
• Provide the student with a single bed, either sharing the room with a child of the same gender and approximate age, or having a single bedroom. A quiet place for study must also be available.
• Provide meals with the exception of lunches on school days.
• Provide your student with necessary transportation or assisting in arranging alternate transportation i.e. a bike, car pool, etc. to and from school
• CIEE's students will have their own spending money for the duration of their stay as well as medical insurance.

CIEE Host Families are provided with:

• A Host Family Orientation that is culturally specific to your student.
• A team of dedicated Support Counseling staff based in the main office.
• Up to date information regarding hosting on our website.
• Regular supervision and guidance from a local representative.
• 24 hr emergency assistance

Due to federal regulations a background check will be conducted as a condition of volunteering.

Apply:
Interested Candidates please fill out an online application at http://usahs.ciee.org/HighSchool/HostFamily/Registration.aspx

For further information please visit www.ciee.org/hs/host  or email highschool@ciee.org.

Visiting Professor - Phnom Penh, Cambodia

Reports To: Resident Director, CIEE Study Center

Location: Phnom Penh, Cambodia

The Council on International Educational Exchange (CIEE) and Pannasastra University of Cambodia (PUC) are seeking to fill a joint appointment for a Visiting Professor to teach in Phnom Penh, Cambodia from 15 November, 2009 to 31 July, 2010.

Requirements:

The successful candidate will offer an intensive, 45-hour CIEE course during the fall term (five weeks in November-December), the spring term (five weeks in April-May) and the summer term (five to six weeks in June-July), respectively.  The fall and spring courses will be on the topic “Nation Building in Cambodia after the Khmer Rouge.”  The summer course may be on the same topic, or another topic in Cambodian Studies.  Students in these CIEE courses will include US-based undergraduates enrolled in the CIEE Study Abroad Program and selected Cambodian graduate students and advanced undergraduates. Over the course of the appointment period, the candidate will also offer two to three additional lecture, seminar, or directed research courses at PUC in a related area of the social sciences or humanities. Students in these courses will include Cambodian graduate students and advanced undergraduates.

Location: CIEE Study Center at East China Normal University

Initial Start Date:            November 1, 2009
Length:                           November 15, 2009 to July 31, 2010
Disciplines:                    Asian Studies, Social Sciences, or Humanities

Qualifications for Adjunct Faculty:

• PhD or ABD status in a related field
• Fluency in English
• Knowledge of Cambodian issues
• Experience teaching university students with a demonstrated track record of teaching excellence
• Created academic publications

To apply:  Interested candidates please email a letter of application and curriculum vitae to hcmc@ciee.org. Please put “Visiting Professor-Phnom Penh, Cambodia” in the subject line.  We will contact those candidates we would like to meet with to further discuss this exciting opportunity. No phone calls please. 

Manager, Student Services
CIEE Study Center at Sophia University in Tokyo, Japan

CIEE is currently seeking a qualified professional to serve as the full-time Manager, Student Services for the CIEE Study Center in Tokyo, Japan. This individual is responsible for all general aspects of program operations including: student affairs and support, and general office support. This person will also be responsible for the day-to-day management of the summer program. The Manager, Student Services is responsible for ensuring the highest levels of program quality and customer satisfaction.

Qualified applicants must have post-graduate education in a discipline relevant to the mission of this program. A master’s degree and 4-7 years’ professional work experience, preferably in an international education-related position, are required. The applicant must be fluent in Japanese and English and have an in-depth knowledge of Japanese culture, history, business practices, and academic environment as well as U.S. higher education. In addition, the individual must have strong leadership skills and a commitment to customer service. Candidates must be currently working in Tokyo or elsewhere in Japan at the time of application. Compensation for the position is competitive and on par with similar administrative positions in U.S. colleges and universities.

Interested Candidates please email a cover letter and resume to cieeresume@ciee.org. Please put “Student Services – Tokyo” in the subject line. We will contact those candidates we would like to meet with to further discuss this exciting opportunity. No phone calls please.

Anticipated Start Date: October 15th, 2009

Sales and Marketing Representative High School
Gap Year Abroad Programs

Reports to: High School and Gap Year Abroad Programs Manager

Location: CIEE Headquarters in Portland, Maine or Virtual if located out of state

Estimated Start Date: Fall 2009, as soon as possible

Summary of Position

Recruit students to participate on the High School and Gap Year Abroad Programs. Liaise with the Portland, Maine staff about best practices and ensure proper hand-off of applications to the operations team. Supervise school and community relations and build CIEE name recognition.

Primary Responsibilities:

• Develop region as needed in order to generate a designated quota of participants for the High School Abroad and Gap Year Abroad programs.
• Approach schools within an assigned region to arrange visits, make presentations to students and parents about programs.
• Attend teacher conferences, conventions, and school assembly presentations to sell all programs and foster on-going relationships with principals, teachers, counselors and district administrators.
• Assist in the creation of the marketing plan.
• Maintain a supply of materials for responding to leads. Work with marketing department on inventory of materials.
• Coordinate with the operations team to ensure participants experience a smooth transition from application (sales team) to departure (operations team).
• Maintain the database with current information on region’s high schools including relevant contact information.
• General knowledge of the competition in the marketplace.
• Participation as needed in the content planning and implementation of annual programs, which may include international and annual meetings and pre-departure and arrival orientations.
• Assist in providing content to the web pages, intranet, and extranet pages, as well as newsletters and student publications.
• Provide weekly updates, sales leads, and plans for school visits.
• Participate in weekly team meetings.
• Other duties as assigned.

Knowledge and Skills Requirements:

• Bachelor’s degree.
• Sales experience preferred. Comfort meeting and surpassing sales quotas.
• Experience promoting educational products to secondary schools, colleges, or universities preferred, including college admissions experience.
• Flexible and open communication skills. Desire to work on a team.
• Excellent written communication and organizational skills. Strong attention to detail.
• International travel or study experience preferred.
• Significant travel within region and to industry conferences required. Occasional international travel possible.

Due to federal regulations a background check will be conducted as a condition of employment.

Please visit www.ciee.org/careers for more information about employment at CIEE. Interested applicants should email a cover letter and resume to cieeresume@ciee.org. Please put “HS & Gap Year Sales and Marketing Representative” in the subject line. We will contact those candidates we would like to meet with to discuss this exciting opportunity. No phone calls please.

Help Desk Coordinator

Reports To: IT Manager

Department: IT Department

Summary of Position:

The Help Desk Coordinator works within a small team to handle day-to-day support of upwards of 200 CIEE local and remote users. Some tasks are recurring, but the job is very dynamic and day-to-day tasks can vary widely according to what challenges may arise. The Help Desk Coordinator will be problem solving extensively on a variety of computer related issues every day while balancing other maintenance and project work. Good communication skills and the ability to develop positive relationships with users are key requirements of this position.

Primary Responsibilities:

• Respond to requests for technical assistance in person, via phone, and electronically.
• Diagnose and resolve both hardware and software issues.
• Research questions in a timely and efficient manner utilizing available information resources.
• Advise users on appropriate action
• Handle Computer and Software Configuration
• Provide Phone System Support
• Responsible for intermediate network troubleshooting
• Manage Active Directory user accounts and Microsoft Exchange mailboxes
• Prepare computers and equipment for travel
• Other duties as assigned.

Knowledge & Skill Requirements:

• Bachelors Degree or equivalent experience
• Working knowledge of network technologies, relevant software, hardware other equipment.
• Excellent Customer Service and Communications Skills
• Strong Problem Solving and Analysis Skills
• Experience using and supporting Microsoft Office 2007
• Strong Organizational and Administrative Skills
• Ability to be a key member of our team.

Due to federal regulations a background check will be conducted as a condition of employment.

Interested candidates please email a cover letter and resume to cieeresume@ciee.org. Please put “Help Desk Coordinator” in the subject line. We will contact those candidates we would like to meet with to further discuss this exciting opportunity. No phone calls please.

Reports to: High School Program Director

Location:  Portland, Maine

General Responsibilities:

Work closely with Program Director on facilitating logistical components of the placement process for High School Exchange students.

Specific Responsibilities:

• Communicate with field staff to compile relevant data for student status and local coordinator status.
• Responsible for updating reports associated with student placement and field staff recruitment.
• Tracking and fulfillment of placement incentives programs.
• Record minutes and follow up on action items of the weekly Regional Director meetings.
• Assist Outreach Coordinator in mailings, cold-calling, mail merge, and other outreach initiatives.
• Assist in payment tracking and verification.
• Assist in tracking and completion of placements prior to student arrival; checking references, etc.
• Routine filing, copying, mailing, etc.
• Other duties as assigned.

Requirements:

• Knowledge of High School Exchange Programs.
• Good English required.
• Ability to work independently and take ownership of assigned projects.
• Excellent phone communication/cold calling ability.
• Excellent written communication and organizational skills with an attention to detail.
• Ability to manage multiple tasks.
• Proficient in Microsoft Office 2007.

Due to federal regulations a background check will be conducted as a condition of employment.

Interested candidates please email a cover letter and resume to cieeresume@ciee.org.  Please put “High School Program Placement Coordinator” in the subject line.  We will contact those candidates we would like to meet with to further discuss this exciting opportunity. No phone calls please. 

Reports to: High School Program Director

Location:  Portland, Maine, Headquarters

General Responsibilities:

Work closely with Program Director on creating and implementing marketing outreach initiatives to maximize our potential for exchange student placement in active and potential hosting communities. Identify outreach opportunities for CIEE’s High School Program in a way which can be leveraged appropriately for the identified markets.  CIEE’s grassroots marketing initiatives are geared towards rural towns throughout the United States, and include online advertising, postering, low-budget print ads, as well as cold-calling schools, organizations, and families. This position would be responsible for remotely coordinating these local grassroots initiatives.

Specific Responsibilities:

• Work in conjunction with the management team to implement market entry strategies for new areas of development throughout the US for placement of high school exchange students.  This includes identifying open schools in the area and researching the best strategy for market entry and host families.
• Identify and capitalize on new outreach and recruitment opportunities.
• Contact local schools in identified areas to track their policies regarding acceptance of exchange students.
• Develop content and maintain quality of the web pages and extranet pages that are viewed by the public and utilized as part of our outreach efforts.
• Participate in and attend national and international meetings, and additional required school and related conferences. (PTA, Kiwanis)
• Develop the content of marketing tools including text for advertising, press releases, and communication materials to reach, schools, local coordinators, and host families.
• Manage online advertising placement for each region in accordance with CSIET standards.
• Liaise with CIEE Marketing department for production of marketing material.
• Work with Marketing on creative aspect of development of materials and websites.
• Manage inventory of field marketing materials.
• Spearhead annual marketing mailings to current host families and schools, as well as to new markets.
• Other duties as assigned.

Requirements:

• Strong background in sales and marketing, writing and editing ability.
• Bachelor’s degree required.
• Flexible and open communication skills. Desire to work on a team.
• Ability to work independently and take ownership of assigned projects.
• Excellent phone communication/cold calling ability.
• Excellent written communication and organizational skills with an attention to detail.
• Experience working with High School exchange students a plus.
• Monthly travel required.
• Ability to manage multiple tasks.
• Extended summer hours required, including some weekends and weeknights.

Due to federal regulations a background check will be conducted as a condition of employment.

Interested candidates please email a cover letter and resume to cieeresume@ciee.org.  Please put “HS Program Outreach Senior Coordinator” in the subject line.  We will contact those candidates we would like to meet with to further discuss this exciting opportunity. No phone calls please.

Reports To:  Executive Vice President, Study AbroadLocation:  Portland, Maine

Summary

The Regional Program Director, CIEE Study Centers, has overall business management responsibility for a set of CIEE programs in his/her region(s) requiring the delivery of high-quality operations and related services. For Latin America these currently include the following CIEE Study Centers:

• Liberal Arts and the Summer Community Public Health at the Facultad Latinoamericana de Ciencias Sociales, Instituto Universitario Nacional de Arte, Pontificia Universidad Católica, and Universidad de Buenos Aires, Buenos Aires, Argentina
• Tropical Marine Ecology and Conversation (summer and semester), Bonaire, Southern Caribbean
• Liberal Arts at the Universidade Católica do Salvador and Universidade Federal da Bahia, Salvador da Bahia, Brazil
• Business and Culture at the Escola de Administração de Empresas de São Paulo de Funadação Getúilo Vargas, São Paulo, Brazil
• Liberal Arts at the Pontificia Universidade Católica de São Paulo, São Paulo, Brazil
• Liberal Arts at the Pontificia Universidad Católica de Chile and the Universidad de Chile, Santiago, Chile
• Liberal Arts at the Pontificia Universidad Católica de Valparaiso, Valparaiso and Viña del Mar, Chile
• Sustainability and the Environment and Tropical Ecology and Conservation (summer and semester) in Monteverde, Costa Rica
• Liberal Arts, Service-Learning and Community Public Health at the Pontificia Universidad Católica Madre y Maestra, Santiago, Dominican Republic
• Liberal Arts at the Facultad Latinoamericana de Ciencias Sociales-Dominican Republic, Instituto Filosófico Pedro Francisco Bonó, Instituto Tecnólogico de Santo Domingo, and Universidad Autónoma de Santo Domingo, Santo Domingo, Dominican Republic
• Liberal Arts and January Term Spanish Language at the Universidad de Guanajuato, Guanajuato, Mexico
• Liberal Arts at the Universidad Nacional Autónoma de Nicaragua, Managua, Nicaragua
• Business and Society at the Universidad del Pacífico, Lima, Peru
• Language and Culture and Liberal Arts at the Pontificia Universidad Católica del Peru, Lima, Peru

The Program Director oversees the administration of study abroad programs and works closely with other managers to deliver faculty and other special programs (Teach in Chile, Teach in Dominican Republic) at the CIEE Study Centers. The Program Director achieves objectives through the supervision and management of resident staff as well as through strong collaboration with other business units in CIEE that directly impact successful delivery – Academic Affairs, Enrollment Management, U.S. Institutional Relations, Human Resources, Finance, IT, Marketing and Participant Services. 

This position plays an integral role in the overall management of the global, not-for-profit business, contributing in all key areas of business and financial management, as well as development and strategic planning. It requires the use of superior judgment and making key decisions relative to (but not exclusive of) policy, timing, and implementation in all areas of responsibility and continually, (and often immediately) applying sound judgment and knowledge to the expedient resolution of a broad range of issues relative to (but not exclusive of) individual students, program/Center staff, emergencies, and the like.

Primary Responsibilities

CIEE Study Centers

• Plan all academic and management aspects of each program.
• Manage and resolve all administrative and Study Center issues relative to each program.
• Make hiring and termination decisions regarding resident staff.
• Perform once yearly performance setting and goals reviews for each resident director and oversee this process for all other on-site employees.
• Train resident staff on an on-going basis and contribute to CIEE group resident staff training programs.
• Through resident staff, deliver high quality academic and co-curricular programming.
• Advise resident staff on curriculum, hiring of teachers, syllabi, student services issues, facilities managements and general Study Center operations on an on-going basis.
• Provide effective and expedient safety and crisis intervention.
• Oversee legal issues pertaining to sites.
• Regularly visit programs in the region to ascertain compliance with CIEE policy and procedures.

Regional Administration

• Prepare and approve all program budgets for the region(s).  Annual regional gross revenues $10,000,000+
• Plan and budget for annual activities, including capital expenditures. Monitor financial performance on a monthly basis.
• Write Annual Study Center Reviews for publication on the CIEE website and detailed Critical Component Reviews for senior staff and CIEE Academic Consortium Board (ACB) review.
• Negotiate host institution agreements.
• Develop connections with key sending institution representatives on campus.
• Field questions from U.S. based advisors, faculty, parents and students for enrolled participants.  Respond quickly to the needs of these individuals.
• Provide high-quality support services from the Portland office.

Program Development

• Assist EVP in the development of overall strategies related to program development and operations.
• Develop new programs and reengineer existing programs to meet the needs of CIEE sending institutions and students.
• Write catalog text for new programs and review current catalog entries on a yearly basis.
• Working closely with the Academic Consortium Board (ACB), present new programming for ACB approval as well as facilitate the ACB evaluation and monitoring process.
• Develop program specific strategic plans that reflect ACB evaluation visits, sending school feedback and the review of student evaluation comments.
• Identify opportunities for new and improved programming in the region.

Perform other duties as assigned.

Knowledge and Skills

• Business experience—Seasoned professional with 8-10 years of hands-on managerial experience in study abroad, international education exchange, or related not-for-profit institutional setting. Experience managing staff at a distance preferred.
• Budgeting and Financial Analysis —Proven experience developing and managing budgets.
• Seasoned leadership skills—Proven ability to lead a team through the complexities and challenges of a broad range of operational, programmatic, and student affairs issues.
• People management—Proven ability to be an extremely strong people manager and be able to accomplish challenging objectives and goals through others.
• Academic Culture—In-depth knowledge of and first-hand experience with U.S. academic institutions and their culture and processes. 
• Process management—Experience developing, implementing, and managing projects and/or processes.
• Customer service—Extremely strong servicing skills and the ability to resolve issues fairly, expediently, and cost-effectively.
• Thought leadership—Ability to challenge the way we do business, encourage new ideas/approaches, and understand broader implications of a wide range of business issues.  Must be able to think beyond the given processes to identify broader issues.
• Integrity—Role model for professionalism and commitment to company values and stated goals.  Must exhibit such professionalism both internally (for all employees) and externally (for constituents and industry partners). 
• Interpersonal skills—Able to engender the trust and confidence of a number of stakeholders and be able to deal effectively with a wide variety of often-sensitive issues, ensuring that all involved parties are satisfied with the resolution.
• Superior written and verbal communication skills—Able to effectively communicate with students, parents, faculty, members of the ACB, and other employees.  Must be able to work through and resolve a wide range of issues (some difficult/sensitive) and understand business and academic issues.
• Technical skills—Familiarity with Microsoft suite of software and proven interest in using technology to improve business functions.
• Language/Culture—Fluency in English and Spanish languages required, proficiency in Portuguese language a plus. Strong knowledge of and interest in the region’s cultures, histories, business practices, and academic environments.

Educational Requirements

• Master’s degree required; Ph.D. preferred.

Additional Skills and Experience

• Ability to function well in a complex institutional framework.
• High tolerance for ambiguity, and have the flexibility necessary to respond quickly and appropriately to changing circumstances.
• Presentation, knowledge, background, and experience must be credible to academic administrators and faculty.
• Maintain the CIEE commitment to providing and preserving a safe and supportive environment in which individual ideas and uniqueness are recognized, valued, and given the opportunity to grow.  
• Show superior judgment when dealing with confidential information.
• Exemplary ambassador of CIEE and its mission and programs. 

Working Conditions

Office hours are from 9am-5pm but the Program Director can be called on for emergency situations 24 hours/day, 7 days/week. The Program Director must be available to travel as needed to program sites overseas. This position travels about 20% of the year.

Due to federal regulations a background check will be conducted as a condition of employment.

Interested candidates please email a cover letter and resume to cieeresume@ciee.org.  Please put “Program Director – Latin America and Caribbean” in the subject line.  We will contact those candidates we would like to meet with to further discuss this exciting opportunity. No phone calls please.